Q: Where can I purchase Ambient Vibes Candles?
A: We are an online onlyy retailer. All our products can be purchashed via our website
FAQ's
Q: Do you except international orders?
A: At the moment, we only accept UK orders
Q: Is it safe to my credit card?
A: We take the safety of your personal details very seriously. Which is why use technology such as Secure Sockets Layer (SSL). You can be assured all orders will be placed securly
Q: Can I return any item?
A:Unless the item is faulty, you have 14 days from date of delivery to return the product. Please see our return policy for full t&c's
Q: How do I apply an offer code?
A: Here at AV, we want you to have the best shopping experience possible. So, to make things easier all applicable promotion codes are automatically applied for you
Q: What should I do if I have a complaint?
A: We hope you never have a reason to complain, but if you find yourself unhappy for any reason. Please email our friendly team at contacts@ambientvibes.co.uk
Q: Does anyone else see my personal information I provide to Ambient Vibes?
A: We are very serious about personal data. Only the intended individual(s) see such info. And only use it for it's intended purpose
Q: What is your delivery process? Do you offer express delievry?
A: We use courier service DPD. Express delivery is also available. Please visit our delivery policy for full t&c's